How do I troubleshoot my DSL connection?
Power-cycle the DSL modem Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in.
Why is my CenturyLink DSL not working?
Make sure your modem is in a place that has good air circulation, and is away from heat sources. Reboot your modem manually or using the My CenturyLink app. Make sure your modem is updated with the latest firmware version. As a last resort, try resetting your modem to factory defaults.
Why is my DSL light not on?
If the DSL light on your modem remains off, blinking, or red after a few minutes, there may be an issue with the network. Try rebooting your modem. If you have another phone jack in the house connected to your internet line, try connecting the modem to the other phone jack, in case the jack is faulty.
How do I reset my DSL modem?
Locate the reset button on your DSL modem. Depending on your model, it may be on the back or bottom of the unit. Look for a small pinhole, possibly labeled “Reset.” Insert a straightened paper clip into the hole, push in and hold for a few seconds and then release. Your modem will reboot.
How do I test my DSL line?
How to Test a DSL Line
- Access your modem’s settings by typing the IP indicated in your modem’s manual.
- Use an online speedtesting service such as SpeedTest.
- Have your ISP’s technical support test your modem from their side of the connection.
Why is my CenturyLink Internet so slow all of a sudden?
Common causes of intermittent slow-downs include peak usage times, weather, a weak WiFi signal, virus or malware problems, and issues with your modem/router or computer.
What does flashing DSL light mean?
When your DSL (Digital Subscriber Line) is flashing it means that the modem is currently trying to sync to the Trustpower network. When it stops flashing and is a solid green light this means you have connected. If the DSL light takes longer than a minute to connect and stop flashing, this means there could be a fault.
How can I improve my DSL signal strength?
Improve Slow DSL Connection Tips
- Viruses or Malware.
- Ask the DSL Provider to Run a Speed Test.
- Run a Speed Test Online.
- Reset the Router.
- Install a POTS Splitter.
- Try a Shorter Cable Line.
- Install a DSL Filter.
- Check Hardware and Software.
What should I do if I hear static on my DSL line?
Assuming you are using line-sharing DSL (meaning that your phone and the line. If you hear snaps or static when making a phone call, it is likely work reliably. 6. As a final test, running your DSL modem directly into the “MPOE” issues. by rebooting your computer! This is particularly important if your computer has
What to do if you have a DSL connection problem?
Often, this by itself is enough to fix. a DSL connection problem. To do this, unplug the power cord from the DSL. modem, wait about 30 seconds, then plug it back in. If you are using an external router, power-cycle it as well.
How can I test my DSL modem for interference?
These filters prevent interference with your DSL signal. The DSL modem should be the only unfiltered device on the phone line. 2. If you have PHLO+ or lineshare ADSL, Verify that there is a clean dial-tone on the phone line that is plugged into your DSL modem. You will need a regular analog telephone to do this test. 3.