Can you book Eurostar by phone?

Phone Bookings To make a booking over the telephone or to enquire about a previous booking call us on: UK: (+44) 03432 186 186.

Do you need to print Eurostar tickets?

We recommend printing your tickets at home, saving them on your phone or finding them in the Eurostar app. To print your tickets or send them to your phone, you’ll need to log in to Manage a booking using your six-letter booking reference and your last name.

How do I contact Eurostar by email?

If you’d like a press pack or have any media-related queries, please email [email protected].

Where is Eurostar head office?

London, United Kingdom
Eurostar/Headquarters

Is there free WIFI on the Eurostar?

Most of our stations offer wi-fi in public areas. If you’re travelling in Business Premier, or are a Eurostar™ carte blanche holder, there’s free wi-fi in our Business Premier lounges in London, Paris, Brussels and Ebbsfleet, while you can pick up a free voucher from the information desk at Ashford.

Does it cost to call Eurostar?

Please note that a service fee of £10 per call now applies to Standard and Standard Premier bookings and exchanges made over the phone.

Do you keep your luggage with you on Eurostar?

If you’re travelling with an adult ticket, you can take: 2 pieces of luggage (up to 85cm long) including rucksacks, bags, suitcases or ski equipment. 1 small piece of hand luggage, e.g. handbag, laptop bag or briefcase.

How do I get in touch with Eurostar?

Just give us a call on:

UK: 03432 186 186.
Belgium: 02 40 06 731.
Other countries: +44 (0)3432 186 186.

Is Eurostar running OK?

We’re currently running a reduced timetable due to coronavirus travel restrictions and low passenger demand. As restrictions are lifted and passenger numbers improve, we’ll be running more trains.

Can you use Carte Blanche points on Eurostar?

You can use the Business Premier lounges if you’re travelling in Business Premier or if you have a valid Carte Blanche membership card…. How many Club Eurostar points do I need for a Eurostar ticket? Whichever direct route you want to travel on, you’ll need the same amount of points.

How many guests can I take with Me on Eurostar?

You can take one guest in with them during the week (Monday to Friday, including bank holidays) and four guests at weekends (Saturdays and Sundays only)…. I’m in Carte Blanche and want to go into the Business Premier lounge – what do I need to bring with me? You must have a valid ticket and Carte Blanche membership card, both in your name….

Can You Exchange Club Eurostar points for Eurostar tickets?

Exchange 500 Club Eurostar points for 1,500 ALL points. Explore the Continent using your points, with train tickets from our partners. *Only available to Avantage and Carte Blanche members.

How to speak to Eurostar in the UK?

UK: 03432 186 186 France: 01 70 70 60 88 Belgium: 02 400 67 31 Netherlands: 0207 16 83 25 Open from 09:00 to 17:00 Monday to Friday and closed at weekends. Group bookings To make a booking for more than nine people, you can speak to our Groups team by calling: From the UK: + 44 (0) 3448 224 800