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NO REFUNDS. Exchanges only (with the exception of custom orders).
We do not offer refunds on items purchased through the site. ONLY EXCHANGES. For customers who wish to exchange a purchased item, they must do so within 14 days of receipt of the item. Please be sure that the item is returned fully tagged, not soiled, and with sanitary liner in place. If you purchased the item through the site, then YOU are responsible for any shipping fees that incur.
Custom orders are fully refundable, and WE will cover all shipping costs. These items must also be returned within 14 days of receipt of the item, not soiled, fully tagged, and with sanitary liner in place.