Is books a million going out of business?
— The Books-A-Million store on Highway 153 in Hixson will close on January 31, 2021. “It is with a heavy heart that I inform you the Hixson Books-A-Million will be closing effective January 31, 2021.
Does Books A Million give refunds?
What is the return policy? Booksamillion.com guarantees your satisfaction and offers you returns within 60 days of order receipt on most items*. Upon receipt of the returned items, your refund will be issued to the credit card used.
Is Books A Million a good company?
I truly enjoy going to books a million. Their selection of books is enticing, the service is reputable, and the environment is not overwhelming although they offer a wide range of books to choose from. They are always very well organized.
How long does it take to get a refund from books a million?
Our Returns Department will issue your credit within 24 hours of receipt scan at our warehouse. Items returned will be refunded to the credit card used. If you used a gift card to make your purchase, credit will be issued back to the gift card. Please note that shipping and handling charges are non-refundable.
What are the reviews of books a million?
Is this your business? Books-A-Million has a consumer rating of 1.5 stars from 14 reviews indicating that most consumers are generally dissatisfied with their purchases. Books-A-Million also ranks 48th among Ebook sites. The most common issues with Books-A-Million are around customer service, which is not as good as expected by some customers.
How is customer service at books a million?
Absolutely terrible customer service. Book wasn’t listed as on backorder until after I had placed my order, waited two months, order was cancelled by their automated system. Called asking about it, got spoken to in a terribly condescending tone, and email communication was a single line email ignoring the majority of my ticket. Don’t buy from here.
Why are books a million lying to customers?
I really wish I looked at these reviews, Books-A-Million is lying to customers about the status of books because if I knew the one I ordered was out of stock, I wouldn’t have ordered it. It’s been such a headache, I just want my order cancelled.
Is the books a million store a good store?
Books A Million is a good bookseller. The books they sell seem to be more on the “used” side for being sold as “New”. The stores allow customers to handle the books and even start reading them before purchasing, which i presume is the cause of some of the books looking a bit tattered. The selections in store is good, but not great.